Free · printable · business-card size
The pocket card
The whole method on one card that fits behind your ID. Print on card stock, cut on the dashed line, and fold. Print a stack for your shift.
Watch Command · front
In the gap
- Catch it. What moved first?
- Name it. Three words: "There's the heat."
- Question it. A feeling is a witness, not a judge.
- Choose it. Run it through your three values.
You don't rise to the occasion. You drop to your training.
Watch Command · back
After the miss
1. What happened? 2. What do I want to do differently? No verdict.
Mine to move: not "whose fault?" but "what part is mine?"
My three: ______________ · ______________ · ______________
Not alone: 988 · COPLINE 1-800-267-5463 · Safe Call Now 206-459-3020